First, get the background to this post here:
Great Post from Douglass Turner's Blog:
What a great post.
He's talking specifically about Design Companies, but to be honest it's probably even more applicable to ad agencies, marketing departments and even web developers too.
I think part of the reason many marketers don't get Web 2.0, is that they’ve only just come
to terms with Web 1.0.
It's been a steep-enough learning curve anyways, for the last 5 years, to get their heads
around crm, email marketing, search engine optimisation, virals, online-branding, css, banners, pop-ups, permission marketing etc.
And now, just as they are understanding how the web works a whole new slew of stuff drops into their metaphorical inbox:
“You want me to learn about rss feeds and blogging? About Social networks? Consumer Generated media? Podcast feeds? About '3rd place' marketing (mobile devices to me and you), Avatar Marketing, the Architecture of Participation?, 'Attention models?', In-Game advertising, the Long Tail?
"Enough!, enough!" they cry. ("Let's just stick to what we know, and Web 2.0 might just go away."
“Why can’t I just do a nice, pretty flash site or a funky viral. I
only just learned that. I’m comfortable with that. Please don’t ask me
to get my head round more new stuff.”)
I do sympathise with their plight.
But Douglass is right, I think what’s happening in rss, blogging,
social networks, wiki's, Flickr, YouTube etc, is a big deal, but right now, not enough advertising, marketing, web development and
design pros are 'getting with the programme'. (Link to Paul Beelen's brilliant whitepaper on 'Advertising 2.0'.)
Worse still still, they're either looking the other way, or insisting on pushing old solutions and technologies on clueless clients.
Solutions that might fit the agencies business model, but in no way the clients in the era of Web 2.0.
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