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« Twittery FaceBooky Thing: | Main | Blogging less, tweeting more, AudioBoo: »

Friday, May 22, 2009

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Christian Louboutin Pumps

enjoy your life with with friends, family and staff at Clic Sargent.

Craig McGill

Mike, don't feel bad on this one. Fundraising on Twitter is a lot harder than many people suggest - I spent a 72 hour non-stop stint at Burns weekend trying a fundraiser and it was fun/insightful (I've got a document I need to upload to my site this week about it) but it's not as easy as it looks. No doubt we can chat about this at some point when we meet up (and I've posted some thoughts on the Blonde site too) but basically: don't beat yourself up on this one.

Mike

Phil thanks for adding to and furthering the debate.

In the spirit of: "let's him without sin, cast the first tweet." I see I haven't actually ReTweeted Blondes RT offer of this morn!

Will rectify now.

Thanks again for help and input.

M

Phil Adams

Mike

Don't beat yourself up on this.

I too was a late donor, but was always going to.

But, stepping back for a minute and putting to one side the emotive side of the cause, there are clearly some interesting learnings arising from this.

It's interesting that you of all people feel moved to question the power of Twitter.

But I have a feeling that you're right to do so.

How come?

1) For anyone who hasn't met the @300miles guys (or someone that knows them) it probably looks like just another deserving charitable cause. Indeed, as Julie points out, it may not even be obvious that it is a charitable cause. A potential downside of the 140 character format - it's inability to hold the full richness of the message in a single Tweet.

2) There are barriers to making a donation, despite the best efforts of user-friendly technology such as Just Giving. And maybe Twitter is ill-equipped to overcome these barriers. (Although why as many as 90% of the people who've made the effort to follow @300miles haven't actually donated does baffle me.)

We (Blonde) tried to remove these barriers by offering 50p per retweet of a simple message of support. Dead easy. "You retweet. WE pay". And, despite an encouraging initial uptake, the response to this mechanism has been disappointing. At the time of posting this comment, less than 80 retweets from a potential reach of 40,000 people.

What I think is happening is that the "inner circle" of people who know me, Blonde, @300miles waded in with plenty of retweets pretty quickly. But once you move further away from that inner circle in "concentric rings" of retweeting, people get more cautious. "Is this SPAM or a scam?", "What is @300miles?". Up go new barriers that can't be pre-empted in a single 140 character tweet (in fact somewhat shorter than 140 characters to allow for retweeting). Overcoming those barriers requires people to check out 300 miles and/or Blonde before retweeting, which requires effort, which means that it doesn't happen.

Mike

Julie, thanks for your full, considered and insightful response. And for donating of course, much appreciated. Catch up soon, M.

Julie Gibbons

Hey Mike - I only donated to @300miles this morning. What took me so long? I'd seen a few posts about it, but to be honest there was nothing that caught my eye at a time when I was interested enough to follow up, so I didn't really know what it was all about. I'd a vague idea that The Proclaimers were doing a charity gig in the Outer Hebrides... (yeah - I admit it, I don't always pay attention).

I only reacted when I saw @Phil_Adams' post which promised a donation from @blondehaslearnt if everyone retweeted. Now I wanted to retweet, but I don't ever retweet without reading what I'm re-tweeting about (good socmedia practice, no?). So, off I went to take 5 mins to find out what it was all about, and was quite delighted to make a donation, before re-tweeting.

I guess it could come down to the good old psychology of making a sale/forcing a reaction - and that's going to be a different story for different folks...

@joannayoung wrote about social media making charity giving easier a few months ago - I agreed with her then, and I still do.

Sure, social media has the added benefit of a trusted network behind it, and the tools make it dead easy to action, but you've got to press the buy button for all of your followers - and at the end of the day, they'll all react to a different type of stimulus.

And before I go - the target is way short, but I bet every penny counts - and you should all feel thrilled with any coverage that raises one pound more. Making the donation really is the easy part, no?

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